Technical Consultancy

IT consultancy – let us optimise your technology infrastructure

Possessing robust and resilient IT systems is essential to any business operation. If they are not running well, essential day-to-day activity such as sending and receiving emails, using the internet, and accessing web-based software may be adversely impacted.

Having your technology infrastructure professionally designed and managed by Direct Voice and Data leaves you to concentrate on managing and running your business, creating a foundation for future growth. By letting us optimise the performance of your IT systems will not only help your staff to work more effectively and efficiently, but also save you money.

What can our technical consultancy services do for you?

What does it involve?
Following detailed discussions with you and your team, we will tailor and implement an IT strategy/infrastructure to meet your specific requirements. This will provide everything you require, from hardware and software to ongoing maintenance support, so IT systems have the flexibility to adapt to future business needs. It will be robust, reliable and secure.

What can it cover?
Our flexible service contracts are designed to support the IT systems you consider most valuable. For example, this might be through software assistance to help your staff increase individual productivity, or as straightforward as a product recommendation. Depending on your current position, we can be your outsourced IT Manager or assist your existing IT Team in a consultative capacity.

What does it cost?
Each contract is based on a tailored package to deliver the support your business needs. Because of our dedication to providing cost-effective and efficient support services, our aim is to solve your IT problems, while saving you money and increasing your business and staff efficiency.

How quickly do we respond?

Our IT consultancy service will give you access to support professionals over the phone. Highly-trained IT support engineers, based in our UK office, can remotely access the affected systems to diagnose and where possible solve your issues. Where there are hardware failures and more complex problems, our engineers are promptly despatched to your site. Everything is delivered to pre-agreed Service Level Agreement (SLA) response times, giving you the confidence that support is at hand when it is required the most.