Simple telephone access to a doctor is vital for patients when they are unwell—and managing the challenge of answering those patients’ calls is key for busy GP practice staff.
Equal access to primary care for all patients is at the heart of new guidelines and this includes effective and efficient telephone and communication systems.
Direct Voice and Data has solutions to help busy GP practices meet the needs of patients and resolve CQC compliance issues around accessing healthcare services.
|Improved patient communication|
|Staff efficiency and reduced workloads|
|Reduces patient complaints|
|Lower stress and abuse levels for staff|