Direct Help


Reliable IT support from our team of trusted engineers.

Direct HelpDirect Voice and Data offer comprehensive IT support packages to suit your business needs.
 
'If it isn't broke don't fix it'

This may be an old adage, but in Voice and Data terms it could be commercially fatal.
Are you covered for the following areas?

  • Disaster Prevention - Data is vital to any company, and we will provide a reliable and efficient backup solution.
  • Security - Are you confident that your systems are secure? Information can be easily accessed through an incorrectly configured router.
  • Anti-Virus - Is it up to date?
  • Hardware Reliability — Monitoring your hardware reliability is essential. We can monitor, service, repair and replace all IT products as required.
  • Operating System State - Does your server or IT equipment seems slower than usual? We can tell you why.

Direct Remote SupportRemote Support Teamviewer Software

If you have been directed to this page by a Support Engineer who is currently working on an issue related to your Business Telephone System Solution or your IT Network Infrastructure, click here when prompted to do so and follow the instructions given by the engineer.

 

Recommended Services


What We Do

Fixed Line Services

FIXED LINES SERVICES

Mobile Voice, Data and SMS

MOBILE VOICE, DATA & SMS

Data Services

DATA SERVICES

Hosted IP Telephone Systems

HOSTED IP TELEPHONE SYSTEMS

Phone Systems

PHONE SYSTEMS

Inbound Services

INBOUND SERVICES

Latest News

Home working - being prepared for the new normal
 

28-01-2021

Home working - being prepared for the new normal

Since the outbreak of the coronavirus pandemic, companies have had to swiftly transition to remote working.

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5 phone system features to improve patient satisfaction this winter
 

09-12-2020

5 phone system features to improve patient satisfaction this winter

This year, according to a survey by NHS England, 34.8% of patients said that they have struggled to get through to someone at their GP practice on the phone.

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Prepare for the Future with the On-Demand Office from Direct Voice & Data
 

10-09-2020

Prepare for the Future with the On-Demand Office from Direct Voice & Data

The global pandemic has forced companies to adapt and move from working in an office to working from home in a very short space of time...

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What Microsoft Teams Can Do: 6 Features You Might Not Know About
 

29-07-2020

What Microsoft Teams Can Do: 6 Features You Might Not Know About

Check out these little known Microsoft Teams features and unlock the true potential of Agile working.

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DVAD acquires Logical Telecom as part of its growth plans
 

26-03-2020

DVAD acquires Logical Telecom as part of its growth plans

Direct Voice and Data has acquired Logical Telecom as part of its ambitious growth through acquisition plans.

Huddersfield based, Direct Voice & Data, offers a wide range of telephone and IT services to companies and organisations of all sizes from both the private and public sectors. Leeds based, Logical Telecom, provides predominately voice and mobile communication solutions to a range of businesses. They both provide the very latest in internet unified communications.

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COVID-19 Customer Update
 

20-03-2020

COVID-19 Customer Update

Keeping you updated throughout the Coronavirus outbreak

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Direct Voice & Data record all calls for Compliance, Indemnity and Training purposes.
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