Technical Consultancy




 
Let us be your IT Manager

Optimising the performance of your IT infrastructure not only helps your staff work more effectively and efficiently but also saves you money. 
 
   Direct Voice and Data - Technical Consultancy
 
Robust IT systems are essential to daily business operations. When they’re not running well, sending and receiving emails, using the internet and accessing web-based work systems may be adversely affected.
 
Having your IT system professionally designed and managed by Direct Voice and Data will create a foundation for future business growth, leaving you to concentrate on managing and running your business.


 

What does it involve?


Starting with a discussion with you, we will tailor and implement an IT infrastructure to meet your specific requirements. Providing everything you require, from hardware to software and ongoing maintenance support, we will ensure your IT system has the flexibility to adapt to your future business needs. It will be robust, reliable and secure.

 

What does it cover?


Our flexible service contracts are designed to support the systems you consider most valuable. For example this might be through software assistance to help your staff increase individual productivity, or as straightforward as product recommendation. Depending on your current position, we can be your outsourced IT Manager or assist your existing IT Team in a consulting capacity.
 
We can include any, or all, of the following:

Application availability and WAN optimisation
Network security
Cloud and Virtualisation
Anti-virus and spam filters
Network design, installation and troubleshooting
Servers, storage, backup and disaster recovery

 

What does it cost?


Each contract is based on a tailored package to deliver the support your business needs. By using our expertise and our dedication to delivering cost effective and efficient IT support services, our aim is to solve your IT problems, save you money and increase your business and staff efficiency.

 

How quickly do we respond?


Our service will give you access to an IT support professional over the telephone. From our UK offices, our highly trained IT support engineers can remotely access the affected systems to diagnose and solve your IT problems. Where there are hardware failures and more complex issues our engineers are promptly despatched to your site. 
 
Our services are all delivered to pre-agreed Service Level Agreement (SLA) response times that your business needs giving you the confidence that support is at hand when you it is required the most.